Agirrebidea, 2 · 20570 BERGARA  (Gipuzkoa) · Tel.: 943 899 270
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Miguel Altuna’s quality policy and strategy are structured to meet the needs and desires of the centre’s stakeholders. For this purpose, the EFQM European Quality System and the Quality Management System based on the UNE-EN-ISO-9000 Standard are taken as a reference.

The centre adopts the following commitments: to review its system through revisions to improve its influence and to comply with existing legal requirements.

The Quality Policy is deployed through the Management and Quality Plan. These objectives will have indicators that will be measured to evaluate their degree of compliance in the established periods.

The centre’s commitment to the Quality System involves all personnel and accepts the following responsibilities:


Compliance with the requirements of the Quality System.
Participation in the improvement of Quality Management.
Help to achieve the objectives.

The management team will put all the necessary means to achieve these objectives.


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"We have a quality system based on the EFQM European Management Model and the UNE-EN-ISO 9001 law."

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